Legal

Privacy policy

Last updated 2026-11-08

Draft for review: this text is a starting point and hasn’t been reviewed by a lawyer yet.

This policy explains what personal data Popp Space collects through this website and Popp Farm, and how we use it.

What we collect

  • Sign-up and contact details: name, work email, company, workspace name, fleet size and region.
  • Account data: the people you invite, their roles and rights, sign-in times, devices and the activity log of your workspace.
  • Farm data: printer status, print history, files, orders, inventory and maintenance records you create or that your printers report.
  • Billing: handled by our payment provider. We receive the plan, status and the last digits of the card, never the full card number.

What this website doesn’t do

This website uses no advertising or tracking cookies and loads no third-party fonts or scripts. The sign-up page keeps a draft of your details in your browser’s session storage until you finish or close the tab.

How we use it

To run your workspace, to send the emails you choose (invites, password links, alerts), to bill you, to answer your messages, and to keep the service secure. We don’t sell personal data.

Who we share it with

Only the providers needed to run the service: hosting, email delivery and payments; and Bambu Lab, through the account you connect, to reach your printers. Optional integrations you turn on (such as Slack or an AI assistant) receive only what they need.

How long we keep it

While your workspace is active, and 30 days after cancelling. Backups roll off after that. Billing records are kept as long as tax law requires.

Your rights

You can ask to see, correct, export or delete your personal data. Workspace Owners can export and delete their farm’s data. Email hello@poppspace.com.