Features›Keep it running›Maintenance and repairs
Maintenance and repairs

Keep every printer printing

Anyone can report a problem in two taps from a printer’s QR code. Repairs are assigned, started and closed with the parts they used, and every printer and AMS unit has a service schedule and a log.

Maintenance with printers that need attention and service dates
Maintenance and repairs on a phone

Two-tap reports

Pick the printer and what’s wrong. It is flagged everywhere at once.

Repairs with accountability

Assign, start, add a Bambu Lab ticket, take parts from inventory, close with what fixed it.

Service on time

Next service for every printer and AMS, with overdue and due-soon flags.

Maintenance and repairs

How it works

Report

Scan the printer’s QR code or pick it from the list, choose the problem and send.

Repair

Assign it, start it, note the Bambu Lab ticket and take the parts used.

Close and log

Close with what fixed it. The printer’s log keeps the history.

Built for a phone on the floor

Big targets, a problem list for printers and AMS units, and search by name. A printer that is already in repair can’t be reported twice; people see the open repair instead.

Report a problem on a phone

Repairs from report to fixed

Every repair shows who reported it, who has it and how long it has been open.

Open repairs

How long do printers wait?

Response times records how long printers wait in a run-out, jam, error, pause or finished plate before printing again, by hour, day, kind and printer, within your shop hours.

Response times by kind of problem
Everything included

What maintenance and repairs can do

Report a problem

Two taps on a phone, from a QR scan.

No double reports

An open repair is shown instead.

Repair workflow

Assign, start, Bambu Lab ticket, parts, close.

Parts from inventory

Taken and recorded on the repair.

Service schedule

Next service per printer and AMS unit.

AMS units

By sticker number, attached to their printer.

Maintenance log

Service, repairs and status changes.

Response times

Wait times by kind, hour, day and printer.

Questions

About maintenance and repairs

More in the FAQ.

Can operators report without seeing everything?

Yes. Report a problem is its own right; give it to anyone on the floor.

Put your whole farm on one screen

Start free with up to 3 printers, or try any paid plan free for 14 days. Connect your Bambu Lab account and your printers appear in minutes.

No install · No LAN setup · Nothing prints until a person says the plate is clear